Hello,

Currently having an issue with email-to-case and process builder. 

We have one email-to-case address activated (support@example.com)
This is set to create cases with a record type of 'Example - 1'

Separately I have a Process that handles some updates to case ownership. The criteria for those processes are as follows: 
  case.recordtypeid.developername = 'Example - 2 ' or 'Example 3' 

The thing I can't figure out it: 

The email-to-case record type is excluded from the entry criteria for the process - but, everytime we get an email to the email-to-case address that process throws an error. So how is this record type (Example - 1) throwing an error in a process it is not part of ?