• Orville Patrick Barandino
  • NEWBIE
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  • Member since 2018
  • Salesforce Administrator
  • Ripeconcepts.Inc

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Hi, anyone here tried implementing Approval Process on Email Messages (Object) for Case feed? This is on lightning experience.

Issue: "Submit for Approval" button only appears to Admin Profiles.

1. I already checked the layouts to make sure that I used the same Email button for Admin and Custom Profile(Agent)
2. I already Enabled Case feed tracking and Email to Case
3. I already set the users as initial submitters (for Approval Process)
4. I already customized the Entry Criteria, Using Current User ID
Hi I got this error

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually, this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: SMFGYOMX
 
Hi I got this error

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually, this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: SMFGYOMX