• Thomas Sharp
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Has anybody ran into the issue of Filter logic not working when creating a duplicate rule?

User-added image

I have noticed that the Filter Logic will apply "AND" logic for the rule criteria even if "OR" is specified. In other words, even though the Filter Logic says "OR", all rule criteria must be true for the rule to run.
Has anybody ran into the issue of Filter logic not working when creating a duplicate rule?

User-added image

I have noticed that the Filter Logic will apply "AND" logic for the rule criteria even if "OR" is specified. In other words, even though the Filter Logic says "OR", all rule criteria must be true for the rule to run.
Has anybody ran into the issue of Filter logic not working when creating a duplicate rule?

User-added image

I have noticed that the Filter Logic will apply "AND" logic for the rule criteria even if "OR" is specified. In other words, even though the Filter Logic says "OR", all rule criteria must be true for the rule to run.