• Dana Clark
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Hi,
I want to add the case team related list to the page layout for my community members but, with that comes a button where the community members can update those on the case team.  While I'd like my clients to be able to see who else is copied on a case, I do not want them to have access to update the case team.  Salesforce Support tells me that because the list is not customizable, I cannot remove that button.  They suggested I post my question here.  Anyone have any ideas?  Or workarounds?  
Thanks,
Dana
Here is the code on the custom "New" button:
https://vitl.my.salesforce.com/02i/e?retURL=%00bd0000000j1wB&acc_id={!Account.Id}&Name="Do Not Edit - will auto populate"

Here is the error message the user receives if they then select the "Cancel" button:

URL No Longer Exists
You have attempted to reach a URL that no longer exists on salesforce.com. 

You may have reached this page after clicking on a direct link into the application. This direct link might be: 
• A bookmark to a particular page, such as a report or view 
• A link to a particular page in the Custom Links section of your Home Tab, or a Custom Link 
• A link to a particular page in your email templates 

If you reached this page through a bookmark, you are probably trying to access something that has moved. Please update your bookmark. 

If you reached this page through any of the other direct links listed above, please notify your administrator to update the link. 

If you reached this page through a link on our site, please report the broken link directly to our Support Team and we will fix it promptly. Please indicate the page you were on when you clicked the link as well as any other related information. We apologize for the inconvenience. 

Thank you again for your patience and assistance. And thanks for using salesforce.com!
Here is the code on the custom "New" button:
https://vitl.my.salesforce.com/02i/e?retURL=%00bd0000000j1wB&acc_id={!Account.Id}&Name="Do Not Edit - will auto populate"

Here is the error message the user receives if they then select the "Cancel" button:

URL No Longer Exists
You have attempted to reach a URL that no longer exists on salesforce.com. 

You may have reached this page after clicking on a direct link into the application. This direct link might be: 
• A bookmark to a particular page, such as a report or view 
• A link to a particular page in the Custom Links section of your Home Tab, or a Custom Link 
• A link to a particular page in your email templates 

If you reached this page through a bookmark, you are probably trying to access something that has moved. Please update your bookmark. 

If you reached this page through any of the other direct links listed above, please notify your administrator to update the link. 

If you reached this page through a link on our site, please report the broken link directly to our Support Team and we will fix it promptly. Please indicate the page you were on when you clicked the link as well as any other related information. We apologize for the inconvenience. 

Thank you again for your patience and assistance. And thanks for using salesforce.com!