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  • sreeknath palla
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Certificate is not generating from the Drawloop for salesforce


We are using nintex drawloop for generating the certificate for applicaiton in salesforce but certification generation was not happened.We are using outbound message for generating the certificate when the field status is equal to 'generating'.We checked in the debug logs but we are not finding anything.We are using service account for generating the certificate.Please suggest me what is the reason for certification is not generating from drawloop.