Hello,
My firm recently made the jump from Salesforce for Outlook to Lightning for Outlook. All things are firing, however, I've noticed that the "Added to Salesforce" category is no longer syncing/appearing on my sent emails. The emails are sending fine, but the assigned category color is not. This is huge feature for our staff members to determine what has and has not been added to the system.

How can this feature be activated?

Thanks in advance

I'm getting the following error message when checking the "Customize Compact Layouts". I havent yet tried it in the Developer Edition because it would involve recreating A LOT of information that was populated as part of previous challenges. Any help is appreciated!

Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OZAZFACH

I'm getting the following error message when checking the "Customize Compact Layouts". I havent yet tried it in the Developer Edition because it would involve recreating A LOT of information that was populated as part of previous challenges. Any help is appreciated!

Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OZAZFACH

I have done everything but I still get this error that is not helpful becauseI have done what it asks.

Challenge Not yet complete... here's what's wrong:
Either the contact object does not have a compact layout named 'Phone and Email', or it is not set as the primary compact layout

1. I created a custom object 'Contact'
2. I created custom fields of name (text), phone (phone type), mobile (phone type), and email (text type).
3. Then I made a new custom compact layout called 'Phone and Email'
4. I make 'Phone and Email' my primary compact layout

What did I do wrong?? Am I missing a step?? Please help.