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  • George Ortiz 5
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4 replies

How to Create New Case in Salesforce from third-party web application using API

We have a web application that users log into and consume our products. From this application, we'd like to have a form that users can submit to create cases in our Salesforce instance. I'm looking for a REST API endpoint that I can POST the new case information to, which will then create a new case record in Salesforce. I'm a little confused on the right way to approach this based on the Salesforce docs.
4 replies

How to Create New Case in Salesforce from third-party web application using API

We have a web application that users log into and consume our products. From this application, we'd like to have a form that users can submit to create cases in our Salesforce instance. I'm looking for a REST API endpoint that I can POST the new case information to, which will then create a new case record in Salesforce. I'm a little confused on the right way to approach this based on the Salesforce docs.