• VickieBN
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I just downloaded and installed Connect for Outlook to my computer. Everything looks to be set up correctly. However, when I try to sync, it gives me the error message, "Failed to login to SalesForce." I have checked my User Name and Password over and over - it is correct. Yet it won't log in to SalesForce.

Has anyone else had this problem and do you have any idea what is wrong?

I also tried uninstalling and reinstalling the Connect program - all to no avail.


I just downloaded and installed Connect for Outlook to my computer. Everything looks to be set up correctly. However, when I try to sync, it gives me the error message, "Failed to login to SalesForce." I have checked my User Name and Password over and over - it is correct. Yet it won't log in to SalesForce.

Has anyone else had this problem and do you have any idea what is wrong?

I also tried uninstalling and reinstalling the Connect program - all to no avail.