• justin_s
  • NEWBIE
  • 50 Points
  • Member since 2009

  • Chatter
    Feed
  • 2
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 6
    Questions
  • 6
    Replies

Hi,

 

Does any one knows, why can't assign the AssignmentRuleId (Active assignment rule) on Case object in the API interface.

 

It is possible to checked this option in salesforce UI for each Case/Lead object created, but it's NOT possible (there's NO option) in the API interface.

 

I Wish the possiblility to set the AssignmentRuleId in the API interface.

 

Sincerely

Hi All,

 

Is there away to use the assignment rule Id, when creating Case through the API interface?

 

I know it is possible to set the AssignmentRuleHeader value in Client application. But I am not using client application to Create Case in salesforce.com. I am using the Salesforce.com integration appliance to access salesforce.com and create Case. 

 

The problem is that it is not possible to set the AssignmentRuleHeader value in the integration appliance.

 

It is also Not possible to set the OwnerId on the Case using the AssignmentRuleId.

 

Maybe someone out there has the same experience and found the solution.

 

Thanks.

Hi Guys,

 

Just wonder is there any limitation on the salesforce.com API service user connection?

 

If there is a limit what is the max number user can connect simultaneously?

 

Thansk

Hi Guys,

 

I got the exception message again and again from Force.com Sandbox and can't figure out why the exception message is sent to me?

 

Thanks

 

Force.com Sandbox

Visualforce Page: /apex/CasesTab

System.DmlException: Update failed. First exception on row 0 with id xxxxxxxxxxxxxxxx; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: []

Class.clsCasesTabController.editCase: line 86, column 38
External entry point

Debug Log:

***Begining Page Log for /apex/CasesTab

Hi Guys,

 

I ran into problem when creating Case object with customer field values. When ever I created a Case and setting the customer field Address__c (i.e String type) I got the Error as:

Error: Unable to create/update fields: Address__c. Please check the security settings of this field and verify that it is read/write for your profile.

 

The same thing happen with my other customer field value  Property_No__c

 

What did I do wrong? Why can't these field values be set? What the restriction(s) on Case fields ?

Whenever I tried to login to salesforce https://www.salesforce.com/services/Soap/xxxxx, I got this exception.

 

Are there any who have the same problem andhave solved it?

 

Thanks,

 

 

AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: java.net.UnknownHostException: www.salesforce.com
 faultActor:
 faultNode:
 faultDetail:
        {http://xml.apache.org/axis/}stackTrace:java.net.UnknownHostException: www.salesforce.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:177)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:519)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:549)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:351)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:69)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:92)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        {http://xml.apache.org/axis/}hostname:kenfig
        ... more

java.net.UnknownHostException: www.salesforce.com
        at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
        at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
        at org.apache.axis.client.Call.invoke(Call.java:2767)
        at org.apache.axis.client.Call.invoke(Call.java:2443)
        at org.apache.axis.client.Call.invoke(Call.java:2366)
        at org.apache.axis.client.Call.invoke(Call.java:1812)
        ... more

Caused by: java.net.UnknownHostException: www.salesforce.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:177)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:519)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:549)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:351)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:69)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:92)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        ... 108 more

Hi,

 

Does any one knows, why can't assign the AssignmentRuleId (Active assignment rule) on Case object in the API interface.

 

It is possible to checked this option in salesforce UI for each Case/Lead object created, but it's NOT possible (there's NO option) in the API interface.

 

I Wish the possiblility to set the AssignmentRuleId in the API interface.

 

Sincerely

Hi All,

 

Is there away to use the assignment rule Id, when creating Case through the API interface?

 

I know it is possible to set the AssignmentRuleHeader value in Client application. But I am not using client application to Create Case in salesforce.com. I am using the Salesforce.com integration appliance to access salesforce.com and create Case. 

 

The problem is that it is not possible to set the AssignmentRuleHeader value in the integration appliance.

 

It is also Not possible to set the OwnerId on the Case using the AssignmentRuleId.

 

Maybe someone out there has the same experience and found the solution.

 

Thanks.

Hi Guys,

 

Just wonder is there any limitation on the salesforce.com API service user connection?

 

If there is a limit what is the max number user can connect simultaneously?

 

Thansk

Hi Guys,

 

I got the exception message again and again from Force.com Sandbox and can't figure out why the exception message is sent to me?

 

Thanks

 

Force.com Sandbox

Visualforce Page: /apex/CasesTab

System.DmlException: Update failed. First exception on row 0 with id xxxxxxxxxxxxxxxx; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: []

Class.clsCasesTabController.editCase: line 86, column 38
External entry point

Debug Log:

***Begining Page Log for /apex/CasesTab

Hi Guys,

 

I ran into problem when creating Case object with customer field values. When ever I created a Case and setting the customer field Address__c (i.e String type) I got the Error as:

Error: Unable to create/update fields: Address__c. Please check the security settings of this field and verify that it is read/write for your profile.

 

The same thing happen with my other customer field value  Property_No__c

 

What did I do wrong? Why can't these field values be set? What the restriction(s) on Case fields ?

Whenever I tried to login to salesforce https://www.salesforce.com/services/Soap/xxxxx, I got this exception.

 

Are there any who have the same problem andhave solved it?

 

Thanks,

 

 

AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: java.net.UnknownHostException: www.salesforce.com
 faultActor:
 faultNode:
 faultDetail:
        {http://xml.apache.org/axis/}stackTrace:java.net.UnknownHostException: www.salesforce.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:177)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:519)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:549)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.&lt;init&gt;(SSLSocketImpl.java:351)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:69)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:92)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        {http://xml.apache.org/axis/}hostname:kenfig
        ... more

java.net.UnknownHostException: www.salesforce.com
        at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
        at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
        at org.apache.axis.client.Call.invoke(Call.java:2767)
        at org.apache.axis.client.Call.invoke(Call.java:2443)
        at org.apache.axis.client.Call.invoke(Call.java:2366)
        at org.apache.axis.client.Call.invoke(Call.java:1812)
        ... more

Caused by: java.net.UnknownHostException: www.salesforce.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:177)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
        at java.net.Socket.connect(Socket.java:519)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:549)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:351)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:69)
        at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:92)
        at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
        at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
        at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
        ... 108 more