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I am wanting to create an email notification for when someone makes a case owner change.  The email alert however would need to look like it was coming from the person who was previous case owner.  The salesforce rep I was working with was not familiar with formulas and recommended that I try here.  Can anyone help me?

 

Thanks,

I am wanting to create an email notification for when someone makes a case owner change.  The email alert however would need to look like it was coming from the person who was previous case owner.  The salesforce rep I was working with was not familiar with formulas and recommended that I try here.  Can anyone help me?

 

Thanks,