Hi everyone,

      probably this is a simple issue but, has proven to be a challenge for me.

In the CTI DemoAdapter 1.51 I need to show the LogOut reason codes. Is this even posible? If so, how to do it?

I implemented the wrap-up reasons correctly. I followed the instructions on the dev guide but no results.

Any help will be greatly appreaciated.

Thanks.

Hi,

I've already implemented the wrap-up reason codes by setting <SHOW_WRAPUP SHOW="TRUE"/> in demo_menu.xml.

Now I need to implement do-not-call reason codes.

Is there a similar setting for this in demo_menu.xml?

Any help will be greatly appreciated, In the meantime I will be replicating the mechanism for do-not-call just like wrap-up reason codes.

Thanks!

Hi,

I've already implemented the wrap-up reason codes by setting <SHOW_WRAPUP SHOW="TRUE"/> in demo_menu.xml.

Now I need to implement do-not-call reason codes.

Is there a similar setting for this in demo_menu.xml?

Any help will be greatly appreciated, In the meantime I will be replicating the mechanism for do-not-call just like wrap-up reason codes.

Thanks!