I am trying to query and retrieve approval history through SOSL. I can get actor, stepstus information from processsInstanceStep. However, I can not find the name of the steps. Can anyone plz let me know where can I find it.
We have a project to develop an approval workflow. In our project, we will receive requests from different regions and then send those requests to different approvers based on the region. Therefore, we need support of conditional branch similar as if-else or switch .
I have read all documents of Salesforce and did not find such feature. Can anyone let me know whether it is supported in Salesforce or any "walkaround" solution? Thanks.
