• Charles Hegeman
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My team and I cannot merge documents. We only receive an error message when attempting. 
Do we need to rebuild our merge capabilities?
Multiple useres are having issues merging documents. It does not seem to be an issue with the documents as the error message comes right after clicking 'MERGE' tab. 
My entire team and I are receiving the same error message when trying to merge a document.
"BLOB is not a valid UTF-8 string Error is in expression '{!init}' in component in page lod4:googledocs: (lod4) An unexpected error has occurred. Your solution provider has been notified. (lod4)"

It started out with my property and is now affecting sister properties within my companies network. It there a system setting that can correct the problem? 

I called and was told to open a case. I opened a case (11287865) and was sent an email that the case was closed. Directed to this board for some help. 
My entire team and I are receiving the same error message when trying to merge a document.
"BLOB is not a valid UTF-8 string Error is in expression '{!init}' in component in page lod4:googledocs: (lod4) An unexpected error has occurred. Your solution provider has been notified. (lod4)"

It started out with my property and is now affecting sister properties within my companies network. It there a system setting that can correct the problem? 

I called and was told to open a case. I opened a case (11287865) and was sent an email that the case was closed. Directed to this board for some help.