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I've tried endlessly to get some kind of final answer about this, but my API Usage notifications are not working.

Here is my original developer support link: https://developer.salesforce.com/forums/ForumsMain?id=906F0000000AvF1IAK
Here are some tickets related to this issue:
  • https://help.salesforce.com/apex/HTViewCase?id=5003000000Y2YMpAAN&filterid=2
  • https://help.salesforce.com/apex/HTViewCase?id=5003000000XYF9uAAH&filterid=2
This is getting a bit maddening. There is obviously something wrong with this feature and I want to know if you are planning on fixing it, or will simply not fix it.

Thank you,
Ben
I submitted this ticket as a case and was directed by Salesforce to use this forum to post it instead.

I set up way back in November a usage notification alert to be sent to me at 85%. Well, yesterday we tapped out our API usage and never got a notification. It brought our entire client facing website down for about an hour until I could frantically get Salesforce support to raise our limit.

This is a crucial feature, as we often have spikes that might affect this. Can you please look into this?
I've tried endlessly to get some kind of final answer about this, but my API Usage notifications are not working.

Here is my original developer support link: https://developer.salesforce.com/forums/ForumsMain?id=906F0000000AvF1IAK
Here are some tickets related to this issue:
  • https://help.salesforce.com/apex/HTViewCase?id=5003000000Y2YMpAAN&filterid=2
  • https://help.salesforce.com/apex/HTViewCase?id=5003000000XYF9uAAH&filterid=2
This is getting a bit maddening. There is obviously something wrong with this feature and I want to know if you are planning on fixing it, or will simply not fix it.

Thank you,
Ben
I submitted this ticket as a case and was directed by Salesforce to use this forum to post it instead.

I set up way back in November a usage notification alert to be sent to me at 85%. Well, yesterday we tapped out our API usage and never got a notification. It brought our entire client facing website down for about an hour until I could frantically get Salesforce support to raise our limit.

This is a crucial feature, as we often have spikes that might affect this. Can you please look into this?