Hi, I am trying to display an icon on a Case List View based on "Status=Held for Customer."  The "Status" field is a picklist.  I've gotten several different error messages and still can't seem to find why this won't work.   Here's the formula:  IF (TEXT(STATUS)) = "Pending Customer Response",IMAGE("https://c.cs7.visual.force.com/resource/1486671952000/HeldCustomer")

 Thanks in advance for any help!

 

Hi, am getting "Syntax error. Missing ')' on this validation rule but can't see what I'm doing wrong - any help greatly appreciated, thanks!

 AND(  
    ISPICKVAL (Case_Category__c, "Other" ),  
    ISBLANK("Other" Category )
    )

Hi, I am trying to display an icon on a Case List View based on "Status=Held for Customer."  The "Status" field is a picklist.  I've gotten several different error messages and still can't seem to find why this won't work.   Here's the formula:  IF (TEXT(STATUS)) = "Pending Customer Response",IMAGE("https://c.cs7.visual.force.com/resource/1486671952000/HeldCustomer")

 Thanks in advance for any help!

 

Hi, am getting "Syntax error. Missing ')' on this validation rule but can't see what I'm doing wrong - any help greatly appreciated, thanks!

 AND(  
    ISPICKVAL (Case_Category__c, "Other" ),  
    ISBLANK("Other" Category )
    )