• Robert Karatzas
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Hi Folks

My DEVELOPMENT laptop has worked fine for me for months now.


(and still works fine today…)  the new production server fails to login

What “I think” may be happening, is that the encrypted key (used to authenticate) might be based on a hash which includes a SUID (a Windoz system ID, which would be different between my laptop and the mentioned server). I'd like to just talk to the Salesforce tech folks to get this resolved (since this portion is going live in 2-3 weeks, and would mean that I’d have to keep running things on my laptop, by hand, every day 

I don't want to risk having both my laptop AND the server down.

Thanks
Rob


 
Hi Folks

My DEVELOPMENT laptop has worked fine for me for months now.


(and still works fine today…)  the new production server fails to login

What “I think” may be happening, is that the encrypted key (used to authenticate) might be based on a hash which includes a SUID (a Windoz system ID, which would be different between my laptop and the mentioned server). I'd like to just talk to the Salesforce tech folks to get this resolved (since this portion is going live in 2-3 weeks, and would mean that I’d have to keep running things on my laptop, by hand, every day 

I don't want to risk having both my laptop AND the server down.

Thanks
Rob


 
Working on Windows 10.  

I've installed Zulu 11.  Proof:

User-added image

I've installed Dataloader 45.0.0

I open Data Loader using the shortcut created during installation.

This screen flashes for a second then disappears:

User-added image

And then nothing happens... no Data Loader.

I've tried reinstalling and restarting but that doesn't help.

Any ideas?