We set up a custom case record type for a team comprised of community users. THe users are unable to edit the case status of cases they work on. I've done the following:
Profile: Read, Create, and edit Cases are all checked
Role : Full acess to edit cases under the case team role

Any help would be appreciated. Thank you. 

I have an issue with merging duplicate contact records (2+records) . Each time we merge the records we lose the campaign history from one or more of the contact records. Has anyone else encountered this issue, or does anyone have a solution? Thanks!

We set up a custom case record type for a team comprised of community users. THe users are unable to edit the case status of cases they work on. I've done the following:
Profile: Read, Create, and edit Cases are all checked
Role : Full acess to edit cases under the case team role

Any help would be appreciated. Thank you.