I have an entiltlement process for response time. It exits when we change the case status from new to any other. When we create case case Milestone timer starts showing the remaining time. when we change the status new to any other timer stops but when we refresh the page timer get updated and shows the remaing time decreased. Please help.

No validation rule is going to create obstacle to create case.  Please assist me. Thanks in advance

Where exteranl users could participate ?

Do I need to write @testVisible in Apex class multiple times? Is there any altenate way to access all private variables by wrting single @test visbile