• Dave Paradise
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I'm having an issue getting this error: 

Challenge Not yet complete... here's what's wrong: 
The license and profile are set incorrectly for Ada Balewa.

Now, I have tried EVERY user profile/license combination available, and none seem to work for Ada Balewa... I also have issues with having the second User active (I can only seem to have myself and one other user active which is currently Shinje as per the instructions), I've also tried creating a custom profile with "Moderate Chatter" selected, but the error still remains the same, and I've hit a hurdle...
I may be overthinking this, but want to make sure they aren't twisting the terminology on us like they tend to do with Superbadges.

For the final part of Challenge 2, under the "Support Is a Team Sport" portion of the requirements, it talks about creating Customer Contact and Support Lead roles. Are those actual Salesforce Roles or more akin to Case teams?

The main reason I ask this is because the Error Message I get mentions something not spelled out in the requirements that I could see:

"Challenge Not yet complete... here's what's wrong:
We can't find the 'Customer Case Team' role. Ensure the Customer Contact can be tracked on Cases."

However, the requirements don't specifically mention creating a 'Customer Case Team' role.
Hey team. While doing Trailhead modules I definitely found that Lightning Components are a huge weak point in my ability to fully grasp. As such I'm struggling to even get started on the Superbadge.

Are there additional resources outside of Trailhead that are available to try and help get a better grasp on the concepts? Thanks.
I'm currently working on Challenge 3 and am dealing with trying to fix this error:
Challenge Not yet complete... here's what's wrong: 
The report 'Open Support Cases' contains records of the incorrect status. Please check the filter.
 
For the Open Support Cases, I created a Custom Report Type linking Accounts and Cases and have the groupings and fields set up as specified. For the filter, I've tried "Closed equals False" and "Status not equal to Closed" for the Cases, but neither of those worked.

If anyone who has passed this challenge can provide input on what's wrong with this report. It'll be much appreciated.

Open Support Cases Report Screenshot
I may be overthinking this, but want to make sure they aren't twisting the terminology on us like they tend to do with Superbadges.

For the final part of Challenge 2, under the "Support Is a Team Sport" portion of the requirements, it talks about creating Customer Contact and Support Lead roles. Are those actual Salesforce Roles or more akin to Case teams?

The main reason I ask this is because the Error Message I get mentions something not spelled out in the requirements that I could see:

"Challenge Not yet complete... here's what's wrong:
We can't find the 'Customer Case Team' role. Ensure the Customer Contact can be tracked on Cases."

However, the requirements don't specifically mention creating a 'Customer Case Team' role.
I'm working on the Word Meaning and Word2vec badge and the Hands-on: Construct examples for each W2V variant is taking forever (it's already been running for 2 hours).  Has anyone else gotten through this?  How long did this part take?

My best guess is that I have something wrong but I'm not sure what since I've gotten no error messages...but when I stoped it it looks like it's still in the while loop - do can anyone provide some guidance on where I'm wrong and what I might want to look at to get back on track?

while True:
    # TODO: select a random sentence index using random.randint and get that
    # sentence. Be careful to avoid indexing errors.
    sentence_idx = random.randint(0,len(numericalized_sentences)-1)
    sentence = numericalized_sentences[sentence_idx]
    # TODO: Select a random window index using random.randint
    # and obtain that window of size n. Be careful to avoid indexing errors.
    window_idx = random.randint(0,len(sentence)-1)
    window = sentence[window_idx:k]
    
    if len(window) <= n//2:
      continue

Thanks!
Lynda

 
  • January 02, 2019
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Hi,

I am stuck on step 3 with following error.

Challenge Not yet complete... here's what's wrong: 
We can't find Entitlements on the Case Lightning Page. Ensure Entitlements are visible on Cases in Lightning.


is there any hint on this error?

Thanks
LinThaw
I'm stuck on step #2 of Einstein Analytics and Discovery Insights Specialist superbadge.  I'm getting this warning while checking the challenge:
Challenge #2 Not complete
The step "Churn Tenure' is in compact form, so the filter values need to be specifed as a minimum and maximum
The static step that feeds has the following the value:
 
"Tenure_Length": {
                "broadcastFacet": false,
                "label": "Tenure Length",
                "selectMode": "single",
                "type": "staticflex",
                "values": [
                    {
                        "display": "High Risk",
                        "value": "1 to 12 months",
                        "min": 1,
                        "max": 12
                    },
                    ...
                ]
            }


I'm using selection binding for min and max values.  The dashboard is correctly filtering:
User-added image
User-added image
Any ideas? 
I've tried a non-compact form step where I inject a saql fragment into the query, as well as where I inject min/max values using a range filter serialization...All these efforts end in the same challenge failure message.

Any help/suggesitions are welcome!
Hey team. While doing Trailhead modules I definitely found that Lightning Components are a huge weak point in my ability to fully grasp. As such I'm struggling to even get started on the Superbadge.

Are there additional resources outside of Trailhead that are available to try and help get a better grasp on the concepts? Thanks.
I'm currently working on Challenge 3 and am dealing with trying to fix this error:
Challenge Not yet complete... here's what's wrong: 
The report 'Open Support Cases' contains records of the incorrect status. Please check the filter.
 
For the Open Support Cases, I created a Custom Report Type linking Accounts and Cases and have the groupings and fields set up as specified. For the filter, I've tried "Closed equals False" and "Status not equal to Closed" for the Cases, but neither of those worked.

If anyone who has passed this challenge can provide input on what's wrong with this report. It'll be much appreciated.

Open Support Cases Report Screenshot
I'm having an issue getting this error: 

Challenge Not yet complete... here's what's wrong: 
The license and profile are set incorrectly for Ada Balewa.

Now, I have tried EVERY user profile/license combination available, and none seem to work for Ada Balewa... I also have issues with having the second User active (I can only seem to have myself and one other user active which is currently Shinje as per the instructions), I've also tried creating a custom profile with "Moderate Chatter" selected, but the error still remains the same, and I've hit a hurdle...