• Sorrawich Techa-mornkul
  • NEWBIE
  • 5 Points
  • Member since 2020

  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 0
    Questions
  • 2
    Replies
Hi
When I open mobile apps Salesforce on my mobile device, I obtain a screen to log on. I click on "Use a custom domain", I type the name of my domain, I obtain a screen with my SSO (single sign on). When I click on the SSO to log on, I obtain a white screen. Message from the bottom of the screen : "SSL error: Untrusted certificate authority".

How I can fin a solution ?
A few users that are trying to use the salesforce1 mobile app are having issues loading data or loging in when they try to it will either show a loading screen forever or show an ssl unkown error toast message.
any ideas?