I'm wondering if its possible to develop a force.com app using the embedded license, and create custom objects to allow some case management functionality, or would that be in violation of the license as it involves some CRM functionality and thus requires a service cloud license?
For example, can I create a custom object to log tech support requests called "ITRequests" , whereby employees log tech support requests into the custom object and put it through a workflow?
I'm wondering if its possible to develop a force.com app using the embedded license, and create custom objects to allow some case management functionality, or would that be in violation of the license as it involves some CRM functionality and thus requires a service cloud license?
For example, can I create a custom object to log tech support requests called "ITRequests" , whereby employees log tech support requests into the custom object and put it through a workflow?
