• martin@TTT
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My PKB pages when rendered on a mobile device revert to the mobile version of the pages. This is a problem for me as I am displaying the public knowledge base within an Iframe so want it to continue as such when viewing on a mobile device. Is there a way of switching the auto mobile rendering off?

 

I have removed the visualforce pages from the Public Access Settings but it still resolves to a mobile page when viewing the page on a mobile device.

Hi - as opposed to attaching a PDF to an article is it possible to replace this with a public URL.

 

We are looking to utilise the PKB from salesforce.com from the appexchange and we wish to deflect users to the online forum as opposed to attaching a PDF to an email response.

My PKB pages when rendered on a mobile device revert to the mobile version of the pages. This is a problem for me as I am displaying the public knowledge base within an Iframe so want it to continue as such when viewing on a mobile device. Is there a way of switching the auto mobile rendering off?

 

I have removed the visualforce pages from the Public Access Settings but it still resolves to a mobile page when viewing the page on a mobile device.

Hi,

 

Is it possible to download a knowledge article as a PDF? Moreover I want it to become an email attachment automatically. I do not see this as a standard feature in SF. Is it possible using Apex or any otherway Or am I just missing a standard feature that is already there?

 

Kindly Help

I'm trying to implement a public knowledge base that can be accessed via our web site. I followed the instructions in the Creating a Public Knowledge Base with SFDC Knowledge implementation guide. I created a Force.com site making sure to adhere to the notes about what not to configure prior to installing the PKB 2 app from the AppExchange. The next step in the implementation guide is to configure the PKB Site Set-up Object, however this object is not showing up. The only PKB object options I see are PKB 2 Settings, PKB Article deflection and PKB Featured. I can't go any farther with this set-up until I can access and configure the PKB Site Setup Object. What am I doing wrong here?

 

Also, I want to be sure that although PKB will be set-up as a Force.com site, I will still be able to embed it in our existing web site which is not built on Force.com Sites.