Hi Everyone, 

I am the system admin and have zero background of Apex code or any coding knowledge. I have a request associated to Apex code, and I need your help to guide me how can I add the code without breaking the system.

We want to auto mark the 1st milestone completed when the 1st email sent out by our support agents. I found the code of "trigger on email message" from this link: https://developer.salesforce.com/page/Auto-completion_of_Case_Milestones_with_Triggers.
It will be helpful to know:

• Where to add this code or the steps to add this code?
• How to modify the code that will work for the request?

Thank you for your great help in advance!!

I have created a new survey in production environment using Survey Force from the app exchange by Salesforce Labs. When the survey is sent with caseid and contactid links from a case using an Email Template built with the Survey Force link within it. The user receives the email and survey link, can access and fill in the answers to the survey, BUT, when they attempt to Submit the answers, this message appears on top of page.

Error: Some error occured while saving response

Does anyone know what is causing this, I've checked multiple threads, enabled headers, permissions are properly set, access and visibility seem to be exactly as stated in install guide. Our org is heavily customized and lots of code but I cannot find the source of the error. Thank you for your help and time.

Gabe

I'm trying to complete the "Visualize Your Data with Dashboards and Charts" exercise in Trailhead. It asks me to create a dashboard using a pie chart, but when I go to create a Pie Chart, there is not option to select onen (see screenshot below). I see other chart options but not pie. Can anyone point me in the direction to make this available?